Smollan is Hiring a GA People Specialist

GA People Specialist: L&D

Our values are a way of life.

Our Smollan Purpose.

• We exist to create growth for our clients and transform the lives of our people.
• Household Hope is a purpose-driven program bringing employment opportunities to underprivileged communities across Pakistan, India, and South Africa.
• Since its inception, this initiative has empowered over 17,000 individuals, including more than 1,000 candidates entering their first formal job.
• Many have transitioned into stable employment, leading teams and mentoring others, a testament to the transformative impact of providing meaningful opportunities and fostering long-term growth within these communities.

About the GA People Specialist job

Key Responsibilities and Deliverables:

• Facilitate the learning and development (L&D) process for each program.
• Identify learning needs per program.
• Customize relevant learning materials for the project from current course materials, in conjunction with the Global People Development Team.
• Facilitate training where required.
• Facilitate regular contact sessions with learners to evaluate learning processes.
• Feedback to all stakeholders with regard to learners’ progress as per the agreed deadlines
• Address/facilitate areas of concern as identified during the evaluation process
• Identify risks and escalate where appropriate.
• Engage and manage relationships with the L&D team to ensure adequate resources are available and results can be delivered on time.

Regional Training Needs Analysis

• Conduct assessments to identify skill gaps and training needs across different departments and levels within the organization.
• Establish and maintain a training calendar for each respective region for the year.
• Maintain the Foundational Training Framework and the building blocks needed.

Assist in curriculum development and content creation.

• Curriculum Development: Design comprehensive training programs aligned with organisational goals and individual development plans
• Content Creation: Develop training materials, including presentations, manuals, videos, and online courses, to support learning objectives

L&D Reporting and Insights

• Ensure the timely submission of regional L&D reports and insights as required.
• Participate in and assist with preparing stakeholder-specific reports tailored to client requirements.
• Measure the effectiveness of training initiatives through feedback surveys, assessments, and performance metrics.
• Analyse data to identify trends and areas for improvement
• Manage the organization’s LMS, including course mapping & enrollment, tracking progress, and generating reports.

Effective Project Management

• Manage, monitor, and contribute to various project activities in response to changing needs and requirements.
• Participate and assist in preparations for meetings with internal and external stakeholders.
• Proactively manage stakeholders’ updates and communication of key project achievements.
• Effectively manage escalation of project tasks to internal stakeholders and/or external third-party suppliers.

Sound up-to-date knowledge of local and international best practice.

• Research key trends globally and scan the industry to discern trends and new thinking that has relevance to the business
• Look for ways to benchmark best practices, measure, and monitor ROI
• Make recommendations for enhancing training strategies and methodologies.
• Leverage the best practices across the Smollan Group.

Regional L&D audits

• Ensure training programs comply with regulatory requirements and industry standards, particularly in areas such as safety, diversity, and ethics.
• Verify training material and ensure alignment with relevant regional needs.
• Ensure alignment with regional legislative skills requirements where applicable, e.g, Health and safety.
• Conduct regional L&D audits according to established timelines.

Effective teamwork and self-management

• Collaborate with functional or business heads, managers, and subject matter experts to ensure training programs meet the needs of both employees and the organization.
• Proactively develop own skills and knowledge of relevant best practice, and ensure appropriate skills and knowledge transfer.
• Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained, including meeting all deadlines.
• Ensure data integrity of all reports to the client and management.
• Demonstrate consistent application of internal procedures.
• Plan and priorities, demonstrating ability to manage competing demands
• Demonstrate abilities to anticipate and manage change.
• Demonstrate flexibility in balancing the achievements of one’s own objectives with the ability to understand and respond to organizational needs.
• 1-2 years Proven experience in learning and development, preferably in a corporate/retail environment||Essential / Minimum|0-5 years|

• Business acumen
• Resilience & stress management
• Facilitation Skills
• Communication skills (verbal & written)
• Analytical Skills
• Proficiency in learning management systems and e-learning authoring tools
• Teamwork and collaboration

To apply, please click this link.

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